Tokyo Electron (Malaysia) Sdn. Bhd.
Job Title: Field Engineer

Job Description/Content/Duties:

  • Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
  • Perform continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment  
  • Serve as company liaison with customer on administrative and technical matters for assigned projects  
  • Coordinate logistics arrangements and with customer on equipment related matters  
  • Respond to customers’ complaints, provides time to solutions to resolve customers’ issues  
  • Monitor the performance of the product, provide regular update report and feedback on customer’s service requests  
  • Report common complaints of customers to management in order to address the situation for future reference

Job Requirements:

  • Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent  
  • At least 2 years of relevant experience with semiconductor equipment knowledge  
  • Strong communication and good interpersonal skills  
  • A meticulous, organized and resourceful team player
  • A highly motivated individual who works independently with little supervision  
  • Work in cleanroom environment  
  • Required to work or on standby during after office hours/weekend/public holiday

Contact Point for the job: 

Name: Ms. Azlin
E-Mail: [email protected]